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FAQs

Mattress & Bedding Guides

• How much should I spend on a mattress?
A good night’s sleep is one of the best investments for your health, therefore the Better Sleep Council advises for sleeping on the highest-quality mattress you can afford. Since humans spend as much as one-third of our time sleeping on a mattress. Your investment will repay in form of good health and life!
• Why some of the new mattress models are so thick? My sheets don't fit!
Nowadays, more advanced technology has been progressed in mattress market and the upholster padding for supporting layers has been leveraged to serve the better quality for customer standards. Normally, the majority group prefers plush feeling and some are fond of ultra-plush comfort. If you need special sizes, you can find deep-pocketed sheets in the leading department stores.
• Does a mattress need to feel hard in order to be good for me?
Not necessary. Mattress quality depends on the level of technology and material layers. Sealy Posturepedic’s mattress remains the orthopedically correct support with the variety of unique softness and firmness according to individual needs.
• Can I compare a specification of an old mattress vs. a new mattress?
No, the design and manufacturing of bedding has been changed dramatically. Even the last few years, innerspring technology and new comfort upholstery materials have been developed, and comfort choices have been expanded to give consumers a greater selection.
• How do I know it’s time to change a new mattress?
Many of consumers forget that mattresses are the most frequently used to support our life in nowadays. In fact, people sleep eight hours for a night, in one year you rest 3,000 hours on your mattress. After ten years, you spend 30,000 hours on the mattress. Listed below are a few hints that indicate it’s time to start thinking about replacing a new mattress.
1. You bought your current mattress for more than eight years.
The average life span of a quality mattress is eight to ten years. Over these periods, the mattress is deteriorated in comfort features and diminished support capabilities.
.2. You wake up with the tired feeling more than you went to sleep.
Most consumers wait too long to replace their mattresses. If you don’t wake up with the refreshing and rejuvenated feeling or you feel any pain or discomfort — you've definitely waited for too long!
3. The couch feels more comfortable than your bed.
Concentrate on the feeling of your mattress. Do you feel coils or bumps? Your body needs a smooth, comfortable sleep surface to get a regenerative night’s sleep. Your mattress should enable you to sleep through the night with minimal tossing and turning.
4. Your mattress looks worn and uneven.
Inspect your mattress regularly for sags and imprints. If your mattress appears uneven or worn and frayed, maybe it’s time to start shopping new mattress. The upholstery layers in all mattresses compress over time. For optimal performance, be sure to rotate your mattress occasionally to extend its durability and renew its comfort. If you "inherited" your mattress from a family member or friend, chances are you need to replace it now.
5. You’ve taken your mattress for granted.
Mattresses are the most frequent used furniture yet it has been often ignored. Pay attention to your mattress. Do you hear creaks and groans? Do you notice the surface sags or indents in certain areas and not in others? The condition of your mattress may come as a surprise, once you take a close look.
• Should I replace my box spring when purchasing a new mattress?
Yes! A good box spring is as important as a good mattress! It acts much like a large shock absorber, taking a lot of the nightly wear and tear, and it contributes to your comfort and support. Don’t put a new mattress on an inappropriate box spring. When you select the mattress, purchase its companion box spring. The two are designed to work best together.
• What kind of base support/frame is necessary for bedding today?
Use a sturdy bed frame. If your mattress is a queen or king set, make sure that your frame has the extra center support needed to prevent bowing and sagging. This is required to ensure complete warranty protection for your mattress.

Mattress for child

• Can my children use my old mattress?
Children should have a comfortable, supportive mattress to get the deep restorative sleep for their bodies need to grow. If your old mattress was uncomfortable and lacked of support, then it probably won’t help your kids get a good night’s sleep either.
• What type of mattress should I buy for my child?
Your child should get the correct support orthopedically and comfort sleep from Sealy Posturepedic’s mattress. With Sealy patented, the innerspring technology will offer the correct back and joint support. Children’s bodies are always changing, and through all those changes, your children need the support to enhance the growth step of bodies.

Product Cares

• How do I care and clean my mattress?
Always keep your Sealy mattress dry & clean. For extending the life cycle of mattress, please use the mattress protector to prevent water or other fluids that may absorb into the layers of the mattress. Do not soak a mattress and dry cleaning fluid of any type on your mattress. These chemicals could damage some of the comfort and upholstery materials. If you must clean a stain, use mild soap with cold water and apply it lightly.
• How do I carry or move my mattress?
Do not try to carry mattress by yourself, at least two people for carrying a mattress. Always make mattress stay flat on its side due to the easiness of handling and less likely to get damaged. Do not bend your mattress under any circumstances because bending may damage the innerspring unit. If necessary, please flex rather than bend the mattress when going through doorways or contact the Sealy Customer Service on 0 2312 6800 for any assistance.

Orders & Delivery

• Traditional-size mattresses are not big enough for me. Does Sealy make non-traditional size mattress?
Yes! Sealy realizes people come in all different sizes. Please contact Sealy’s Product Consultant (PC) at retailer or dealer for the special mattress sizes.
Basically, the standard mattress sizes are
King Size: 72" x 78"
Queen Size: 60" x 78"
Twin Size: 42" x 78
• Why are there so many different quilting designs?
The quilting design on a Sealy mattress cover helps determine firmness or plush of the sleep surface. If a quilting design is small and close, the mattress will tend to feel firmer; if the design is large and spread out, the mattress will usually feel plusher. Sealy Posturepedic’s mattress offers the right support where you need it and firm where you want it!

Customer Service

Please contact Sealy Customer Service for any further assistance.


Send us an email.
Sealy@jaspalhome.com

Give us a call.
02-312-6800